AI and your data

Using SpinOffice's AI features? Then you'll want to know what happens to your data. In short:

• Your data is not used to train AI models.
• Data only goes to an AI service when you use an AI feature. Without AI, everything stays within SpinOffice.
• We don't sell or give your data to AI providers for their own purposes.

Which AI service?

By default, SpinOffice uses OpenAI. With AI in your email, your prompt is sent to OpenAI temporarily. SpinOffice doesn't store the prompt and the answer, and doesn't reuse them.

When does AI work automatically?

• Email: never automatically. You choose when to use AI.
• Teams and phone calls: if transcription is turned on, every call is processed automatically. For phone calls, this is announced at the start. The summary goes into the contact's archive.

The integration with Claude

• The integration is off by default. Each user connects it themselves, with their own login details.
• Claude only sees what you're allowed to see in SpinOffice.
• Claude only gets the answer to a question. Nothing is shared in bulk.
• An email is only sent once you've confirmed it.
• What Anthropic does with your conversations depends on your Claude account. With Claude Team and Enterprise, conversations are not used for training by default.

You decide

• An administrator can turn off AI for the whole organization.
• Don't put special categories of personal data, such as medical data, or confidential business information in a prompt.

Read the full policy: Use of AI in SpinOffice (in Dutch)

Read also: AI in SpinOffice: what it does and how to turn it on