Calendar Sync - Android
Please make sure that you've activated the calendar-sync in SpinOffice via menu option Administration -> User settings -> Synchronization. On your phone, please install a calendar sync adapter from the Play Store in order to be able to configure a CalDAV-account. We recommend DAVx⁵ from developer bitfire web engineering. Open DAVx⁵, click on Accounts -> Add Account and select CalDAV Sync. Following screen appears: Choose "Login with URL and user name". Enter the following information: Server name or URL: https://sync.spinoffice-crm.com Use SSL: keep this one ticked Username: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Client certificate: keep this "none" and click on Next. Enter the email address again to identify the account. Don't tick "Sync from server to phone only" Then simply tap Finish to start the synchronization. If everything is configured properly, the synchronization will start automatically. Open the Calendar application. The SpinOffice calendar should be visible. if not, click on More -> Manage Calendars and enable the calendar. The CalDAV Sync app has some global settings part where you can adjust the account description, the color, and the option to manage the CalDAV accounts on your Android device. It may take a few minutes to get all your SpinOffice calendar items on your Android. Please be patient and don’t adjust the settings to fast. All changes made here will sync on every device where this CalDAV sync account has been configured.
Modified on Tue, 10 Sep at 3:16 PM
Calendar Sync - macOS
Set up Calendar Synchronization via CalDAV to sync events from SpinOffice CRM to the Mac Calendar application and vice versa! Follow the steps in the configuration manual below. Activate the calendar-sync in SpinOffice. Go to menu option Administration -> User settings -> Synchronization. On your Mac, go to the Launchpad and open System preferences -> Internet Accounts. In the right frame, click on Add Account... Choose Add Other account... Choose account type CalDAV account. Select as account type: Manual. Fill in following information: User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Server: https://sync.spinoffice-crm.com Click on Sign in in right bottom corner and account is being verified. The sync account is now added as Internet Account. Give your own description to this account, for example ‘Business calendar’. Reminders option does not need to be ticked. Open the Calendar application on your Mac to have your SpinOffice appointments to show up. It may take a few minutes to get all items in the calendar, so please do not adjust settings to fast! All changes made here will sync on every device where this CalDAV sync account has been configured.
Modified on Tue, 3 Sep at 8:59 AM
Calendar Sync - iOS (iPhone & iPad)
Activate the calendar synchronization by adding the CalDAV account we created for you. It allows you to sync events from SpinOffice CRM across your iOS device(s). Follow the steps in the configuration manual below. After you have activated the calendar sync in SpinOffice CRM (menu option Administration -> User Settings -> Synchronization), go through the following steps: On your iPhone / iPad, go to Settings -> Calendar -> Accounts. Click on Add Account and click on Other. Select Add CalDAV Account. Following screen will appear: Fill in following information: Server: sync.spinoffice-crm.com User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Description: for example ‘Business’ or ‘SpinOffice’ Click on Next in right top corner and account is being verified. Enable Calendar and Reminders, and following screen will appear: We advise you to choose Keep on My iPhone. Click on Save to add the sync account. Now the CalDAV is added as sync account to your iOS device. All calendar items from SpinOffice will now be shown in the Calendar application. Please define the color from there. In order to make the SpinOffice calendar the default for new appointments, go to Settings -> Default Calendar and tick the CalDAV account. By default, all calendar items are fetched and not pushed. Manage the fetch schedule on your iOS device via Settings -> Calendar -> Accounts -> New data: Scroll down to the bottom to set the fetching period. On Manual, the calendar is only being refreshed on your device when you launch the Calendar app. It may take a few minutes to get all items in the calendar, so please do not adjust settings to fast! All changes made here will sync on every device where this CalDAV sync account has been configured. A problem with connecting? If the CalDAV account gives the error ‘CalDAV account verification failed’, read here what you can do.
Modified on Tue, 3 Sep at 8:52 AM
Contacts Sync - iOS (iPhone & iPad)
Set up Contacts synchronization via CardDAV to sync all your contacts from SpinOffice CRM to your iOS device(s) and vice versa! Follow the steps in the configuration manual below. Activate the contacts-sync in SpinOffice via menu option Administration -> User settings -> Synchronization. On your iPhone / iPad, go to Settings -> Contacts -> Accounts. Click on New account -> Other. Select Add CardDAV account. Following screen appears: Fill in following information: Server: sync.spinoffice-crm.com User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Description: for example ‘Business contacts’ or ‘SpinOffice contacts’ Click on Next in right top corner and account is being verified. Following screen will appear: We advise you to choose Keep on My iPhone in order not to lose existing contacts. Click on Save to add the sync account. The CardDAV is now added as sync account to your iOS device. In order to get them into the Contacts app: Go to default iOS Contacts app Click on Groups in left top corner Tick the account name you gave (‘Business contacts’ in our example) Click on Done to confirm All contacts that are marked as contact type to sync in SpinOffice CRM, menu option Administration -> User settings -> Synchronization will now be shown in your contact list. By default, all contacts are fetched and not pushed. Manage the fetch schedule for this account on your iOS here: Settings -> Contacts -> Accounts -> New data: Scroll down to the bottom to set the fetching period. On Manual, the contacts are only being refreshed on your device when you launch the Contacts app. It may take a few minutes to get all your SpinOffice contacts are on your device, so please do not adjust settings to fast! All changes made here will sync on every device where this CardDAV sync account has been configured.
Modified on Tue, 3 Sep at 8:50 AM
What is the difference between POP3 and IMAP4?
POP3 and IMAP4 are two different protocols (methods) used to access email. Of the two, IMAP4 is the better option – and the recommended option – when you need to check your emails from multiple devices, such as a work laptop, a home computer, or a tablet, smartphone, or other mobile device. Tap into your synced (updated) account from any device with IMAP. POP3 downloads email from a server to a single computer, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. SpinOffice CRM supports IMAP4.
Modified on Thu, 6 Jun at 1:16 PM
What is DKIM and how does it work?
DKIM (DomainKeys Identified Mail) is a signature any sender can apply to their email messages. This signature makes clear that the message’s sender is actually the message’s sender and not a bad actor. You can use any domain as the signature. For example, a company called “Red Bananas” will sign their messages with the “redbananas.com” domain to confirm that the message was sent by “Red Bananas”. This is accomplished by inserting a hidden, cryptographic signature into your email header (SpinOffice will do this) and then placing a public key on your website’s DNS that verifies the authenticity of this signature. Essentially, when you set up a DKIM, you’re telling internet service providers (ISPs) that you are sending mail from an authorized system and that it is not spam or spoofing. Like other email authentication methods, DKIM lets senders associate a specific domain with their email messages. Records published on the DNS vouch for an email’s authenticity. However, DKIM has a unique way of doing this with an encrypted digital signature: A public key published on the DNS txt record. A private key included in the email header. That private key is the encrypted digital signature, which should be unique to the sender and match what’s published on the DNS. When the two DKIM keys match, mailbox providers verify the identity of the sender and the message goes through to the inbox. If the key pair does not match, or if there is no DKIM signature detected by the email provider, it’s more likely that the email will be rejected or filtered into the spam folder. DKIM itself does not filter emails. However, it helps the receiving mail servers decide how to best filter incoming messages. A successful DKIM verification often means a reduced spam score for a message. That’s why setting up DKIM authentication is so important for email deliverability. DKIM will help prevent spoofing and phishing of your domain, and an added benefit is that it allows Mailbox Providers such as Gmail, Microsoft, Yahoo, and AOL to track the email reputation of your sending domain. With SpinOffice, we already offer SPF authentication. But since today, we also offer DKIM. Therefore, we highly recommends all customers to set up both for their sending domains. How to implement DKIM for SpinOffice? To set up DKIM with SpinOffice, you need to add two CNAME records in the DNS settings of your domain. Follow the How to set up Email Domain Authentication (SPF and DKIM) instructions to perform this. DKIM is instantly applicable for SpinOffice.
Modified on Thu, 6 Jun at 1:09 PM