How to add a Google or Gmail account with App Password?
SpinOffice complies with Google's security standards but is not a Google product. As a result, it is classified as a "third-party app" and will require the use of an App Password starting from September 2024. Below, you will find instructions on how to create and use an app-specific password in SpinOffice. These steps apply to both new and existing email configurations. Go through the following steps: Go to your Google-account. Select Security on the left side of your screen. Go to the 'Signing in to Google' part and choose App Passwords. You may need to sign in. Not given the App Passwords option? Then first make sure that 2-Step Verification is set up for your account. That is a requirement: Click on 2-Step Verification. You may need to sign in. Follow the steps by entering your phone number and choose a way you want to receive a verification code (voice or text message). Enter the code and choose Turn on. Return to your Google Account home screen and choose App Passwords. On the App Passwords page, at the bottom click on Select app and select Other (Custom name). Fill in SpinOffice and click on Generate. A unique App Password is generated. The App Password is a sixteen-character code in the yellow bar. Copy this password to your clipboard. Open SpinOffice CRM. Go to the Inbox. Is the email configuration wizard displayed? Then choose Gmail and enter the generated App Password and go to step 13. If the wizard is not shown, click the gear icon in the top right corner of your Inbox. Choose Email Accounts. Click on the Google or Gmail account to open the settings and choose Enter password. Enter the generated App Password in the password field. Choose Connect and SpinOffice will then use this App Password to connect to your Google / Gmail account. Also watch the instruction video in which we show the steps: If you have problems going through the above steps, please contact us.
Modified on Tue, 22 Oct at 11:39 AM
I don't succeed to integrate my Google or Gmail account. What should I do?
Since September 2024, Google no longer allows "third-party apps" (such as SpinOffice CRM) that use your username and password only to log in to your Google account. Google does this to protect your account. From that date, it is a requirement that third-party apps connect to your Google account via a so-called App Password. Read more about the change here. SpinOffice meets Google's security standards, but it is not a "Google" product, so SpinOffice is considered "third-party apps" and therefor requires the use of an App Password from May 30, 2022. To add a Google or Gmail account in SpinOffice with an App Password, follow the steps below. Go to your Google-account. Select Security on the left side of your screen. Go to the 'Signing in to Google' part and choose App Passwords. You may need to sign in. Not given the App Passwords option? Then first make sure that 2-Step Verification is set up for your account. That is a requirement: Click on 2-Step Verification. You may need to sign in. Follow the steps by entering your phone number and choose a way you want to receive a verification code (voice or text message). Enter the code and choose Turn on. Return to your Google Account home screen and choose App Passwords. On the App Passwords page, at the bottom click on Select app and select Other (Custom name). Fill in SpinOffice and click on Generate. A unique App Password is generated. The App Password is a sixteen-character code in the yellow bar. Copy this password to your clipboard. Go to SpinOffice and enter the App Password in the password field of the email configuration wizard. Choose Connect and SpinOffice will then use this App Password to connect to your Google / Gmail account. Also watch the instruction video in which we show the steps: If you have problems going through the above steps, please contact us.
Modified on Tue, 22 Oct at 11:37 AM
Calendar Sync - Android
Please make sure that you've activated the calendar-sync in SpinOffice via menu option Administration -> User settings -> Synchronization. On your phone, please install a calendar sync adapter from the Play Store in order to be able to configure a CalDAV-account. We recommend DAVx⁵ from developer bitfire web engineering. Open DAVx⁵, click on Accounts -> Add Account and select CalDAV Sync. Following screen appears: Choose "Login with URL and user name". Enter the following information: Server name or URL: https://sync.spinoffice-crm.com Use SSL: keep this one ticked Username: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Client certificate: keep this "none" and click on Next. Enter the email address again to identify the account. Don't tick "Sync from server to phone only" Then simply tap Finish to start the synchronization. If everything is configured properly, the synchronization will start automatically. Open the Calendar application. The SpinOffice calendar should be visible. if not, click on More -> Manage Calendars and enable the calendar. The CalDAV Sync app has some global settings part where you can adjust the account description, the color, and the option to manage the CalDAV accounts on your Android device. It may take a few minutes to get all your SpinOffice calendar items on your Android. Please be patient and don’t adjust the settings to fast. All changes made here will sync on every device where this CalDAV sync account has been configured.
Modified on Tue, 10 Sep at 3:16 PM
Calendar Sync - macOS
Set up Calendar Synchronization via CalDAV to sync events from SpinOffice CRM to the Mac Calendar application and vice versa! Follow the steps in the configuration manual below. Activate the calendar-sync in SpinOffice. Go to menu option Administration -> User settings -> Synchronization. On your Mac, go to the Launchpad and open System preferences -> Internet Accounts. In the right frame, click on Add Account... Choose Add Other account... Choose account type CalDAV account. Select as account type: Manual. Fill in following information: User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Server: https://sync.spinoffice-crm.com Click on Sign in in right bottom corner and account is being verified. The sync account is now added as Internet Account. Give your own description to this account, for example ‘Business calendar’. Reminders option does not need to be ticked. Open the Calendar application on your Mac to have your SpinOffice appointments to show up. It may take a few minutes to get all items in the calendar, so please do not adjust settings to fast! All changes made here will sync on every device where this CalDAV sync account has been configured.
Modified on Tue, 3 Sep at 8:59 AM
Calendar Sync - iOS (iPhone & iPad)
Activate the calendar synchronization by adding the CalDAV account we created for you. It allows you to sync events from SpinOffice CRM across your iOS device(s). Follow the steps in the configuration manual below. After you have activated the calendar sync in SpinOffice CRM (menu option Administration -> User Settings -> Synchronization), go through the following steps: On your iPhone / iPad, go to Settings -> Calendar -> Accounts. Click on Add Account and click on Other. Select Add CalDAV Account. Following screen will appear: Fill in following information: Server: sync.spinoffice-crm.com User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Description: for example ‘Business’ or ‘SpinOffice’ Click on Next in right top corner and account is being verified. Enable Calendar and Reminders, and following screen will appear: We advise you to choose Keep on My iPhone. Click on Save to add the sync account. Now the CalDAV is added as sync account to your iOS device. All calendar items from SpinOffice will now be shown in the Calendar application. Please define the color from there. In order to make the SpinOffice calendar the default for new appointments, go to Settings -> Default Calendar and tick the CalDAV account. By default, all calendar items are fetched and not pushed. Manage the fetch schedule on your iOS device via Settings -> Calendar -> Accounts -> New data: Scroll down to the bottom to set the fetching period. On Manual, the calendar is only being refreshed on your device when you launch the Calendar app. It may take a few minutes to get all items in the calendar, so please do not adjust settings to fast! All changes made here will sync on every device where this CalDAV sync account has been configured. A problem with connecting? If the CalDAV account gives the error ‘CalDAV account verification failed’, read here what you can do.
Modified on Tue, 3 Sep at 8:52 AM
Contacts Sync - iOS (iPhone & iPad)
Set up Contacts synchronization via CardDAV to sync all your contacts from SpinOffice CRM to your iOS device(s) and vice versa! Follow the steps in the configuration manual below. Activate the contacts-sync in SpinOffice via menu option Administration -> User settings -> Synchronization. On your iPhone / iPad, go to Settings -> Contacts -> Accounts. Click on New account -> Other. Select Add CardDAV account. Following screen appears: Fill in following information: Server: sync.spinoffice-crm.com User name: [enter the email address where you received the activation email] Password: [your SpinOffice login password] Description: for example ‘Business contacts’ or ‘SpinOffice contacts’ Click on Next in right top corner and account is being verified. Following screen will appear: We advise you to choose Keep on My iPhone in order not to lose existing contacts. Click on Save to add the sync account. The CardDAV is now added as sync account to your iOS device. In order to get them into the Contacts app: Go to default iOS Contacts app Click on Groups in left top corner Tick the account name you gave (‘Business contacts’ in our example) Click on Done to confirm All contacts that are marked as contact type to sync in SpinOffice CRM, menu option Administration -> User settings -> Synchronization will now be shown in your contact list. By default, all contacts are fetched and not pushed. Manage the fetch schedule for this account on your iOS here: Settings -> Contacts -> Accounts -> New data: Scroll down to the bottom to set the fetching period. On Manual, the contacts are only being refreshed on your device when you launch the Contacts app. It may take a few minutes to get all your SpinOffice contacts are on your device, so please do not adjust settings to fast! All changes made here will sync on every device where this CardDAV sync account has been configured.
Modified on Tue, 3 Sep at 8:50 AM