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How SpinOffice handles your data
Your contacts, emails and files belong to you. We store them securely and only use them to make SpinOffice work for you. Where is your data stored? SpinOffice runs on Amazon Web Services (AWS), in data centers within the European...
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GDPR and data processing agreement
Do you work with your customers' personal data in SpinOffice? Then under the GDPR you are the controller and we are the processor. For this, we enter into a data processing agreement. The data processing agreement We have a standard...
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AI and your data
Using SpinOffice's AI features? Then you'll want to know what happens to your data. In short: Your data is not used to train AI models. Data only goes to an AI service when you use an AI feature. Without AI,...
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Data breaches
A data breach is a security incident in which personal data is lost or could fall into the wrong hands. This is how we deal with it. What do we do in the event of a data breach? We inform...
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Backups and retention periods
You don't lose your data just like that. We make a backup every day, and what you delete, we keep for a while so we can restore it. Daily backup Every day we automatically make an external backup of your...
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Deleting your database
Stopping with SpinOffice and want all your data deleted right away? We'll arrange it for you. First export everything you want to keep. Read Which data can you export? Send an email to support@spinoffice-crm.com with your name, your company name...
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Encrypted email (TLS)
SpinOffice sends emails encrypted with TLS wherever possible. That way, nobody can read along in transit. Encryption only works if the recipient's mail server also supports it. Almost all modern mail servers do. If the recipient doesn't support it, the...