Connecting Gmail or Google Workspace

Connect your Gmail or Google Workspace address to SpinOffice. Your emails then arrive in your Inbox and are automatically linked to the right contact.

Prefer to watch? The video below shows how it works (in Dutch).

What can you connect?

• Email: yes.
• Calendar, contacts and Google Drive: no, that isn't possible at the moment.

Want to synchronize your calendar and contacts too? That's possible with Microsoft 365. Email us at support@spinoffice-crm.com and we'll put you in touch with a partner who can help you switch.

Why an app password?

Google only lets third-party programs, such as SpinOffice, access your email with an app password. This is a separate 16-character password you create specifically for SpinOffice. That way your regular Google password stays secret.

Step 1: turn on 2-Step Verification

An app password is only possible if 2-Step Verification is turned on. If it's already on, go on to step 2.

1. Go to 2-Step Verification in your Google Account and sign in.
2. Enter your phone number and choose whether you want to receive the code by text message or phone call.
3. Enter the code and turn on 2-Step Verification.

Step 2: create an app password

1. In your Google Account, type App passwords in the search bar at the top, or go directly to myaccount.google.com/apppasswords.
2. Enter SpinOffice as the name and click Create.
3. Google shows a 16-character code. Copy it.

Step 3: connect your account in SpinOffice

1. Go to your Inbox, click the gear icon at the top right and choose Email accounts.
2. Click + and choose Gmail.
3. Enter your email address and click Start.
4. Paste the app password into the password field and click Connect.

Did you connect your Google account before, but it no longer works? Then first remove the account: in Email accounts, click the menu (☰) next to the account and choose Delete. Then add it again with the app password.

Not working?

Using a business Google Workspace account and you don't see the App passwords option? Then your administrator has probably turned it off. Ask your administrator to allow app passwords. More solutions: Can't connect your email account