Email on your phone

Yes, your email stays in sync between SpinOffice, your phone and your webmail. An email you send from your phone also shows up in SpinOffice, and vice versa.

How does it work?

SpinOffice works with IMAP. Your emails stay on the mail server and aren't downloaded to a single device. So all your devices look into the same mailbox. These folders are synchronized:

• Inbox
• Sent Items
• Trash

Almost all providers support IMAP, including Microsoft 365, Outlook.com, Gmail, Google Workspace, iCloud, Ziggo, KPN and Strato. Not sure? Ask your provider whether IMAP is enabled for your account.

Emails sent from your iPhone don't show up in SpinOffice?

Then your iPhone probably saves sent emails in a folder on your phone instead of in the Sent Items folder on the server. Here's how to fix it:

1. On your iPhone or iPad, open Settings and go to the mail accounts.
2. Choose the mail account and tap Account > Advanced.
3. Under Mailbox Behaviors, tap Sent Mailbox.
4. Under On the Server, choose the Sent Items folder.

No Sent Items folder, or more than one? Then fix that first in the Mail app: go to Mailboxes, tap Edit and add the folder or delete the duplicate.

Using an Android phone and having the same problem? Then contact us.

Read also: Adding an email account