Connecting iCloud Mail (iCloud, me.com, mac.com)

Do you use an Apple email address, such as @icloud.com, @me.com or @mac.com? Then you connect it to SpinOffice with an app-specific password. This is a separate password you create specifically for SpinOffice. Apple requires this for third-party programs.

Step 1: create an app-specific password

Two-factor authentication must be turned on for your Apple Account. For most accounts it already is.

1. Go to account.apple.com and sign in with your Apple Account.
2. Go to Sign-In and Security and choose App-Specific Passwords.
3. Enter SpinOffice as the name and create the password.
4. Copy the password. Please note: the capital letters and hyphens are part of it.

Step 2: connect your account in SpinOffice

1. Go to your Inbox, click the gear icon at the top right and choose Email accounts.
2. Click + and choose IMAP.
3. Enter your email address and click Start.
4. Paste the app-specific password into the password field and click Connect.

"Failed unknown error" message?

This message comes from Apple. Usually the account name or password is wrong. Click View server settings and check:

• Server: imap.mail.me.com
• SSL: on
• Account name: the part of your email address before the @, for example janjansen. If that doesn't work, try your full email address.
• Password: the app-specific password from step 1, not your regular Apple password.

Good to know

• Use a separate app-specific password for each program.
• No longer using SpinOffice, or don't trust it? Then revoke the password on account.apple.com and create a new one.

More solutions: Can't connect your email account