Email Integration

Watch this space for mail related articles.

Why use SpinOffice for sending emails?
Access all your CRM associated email exchanges in one place, right inside your Inbox. All messages are, on entry, automatically linked to the proper contact. If the recipient is unknown you can add the contact to your databa...
Does my email sync with my mobile devices?
Yes, with IMAP it does! IMAP (Internet Message Access Protocol) is the best way to make sure you can see all your mail at any time on all of your devices. SpinOffice will sync the incoming mail, sent items and the t...
How to enable notifications for new emails?
The ability to get notifications with every new email message without opening the inbox is a very smart feature that is greatly appreciated by many of our customers. It works both on Mac (appearing in Notification Center) ...
How to create my own email template?
In SpinOffice it is possible to create your own templates. Go to menu item Administration -> Email -> Email templates. Following screen appears: Choose New to build your own template from scratch with the editor or HT...
What is the difference between POP3 and IMAP4?
POP3 and IMAP4 are two different protocols (methods) used to access email. Of the two, IMAP4 is the better option – and the recommended option – when you need to check your emails from multiple devices, such as a work ...
I can't integrate my Google or Gmail account. What should I do?
Starting May 30, 2022, Google will no longer allow "third-party apps" (such as SpinOffice CRM) that use your username and password only to log in to your Google account. Google does this to protect your account. Rea...
'Undelivered Mail Returned to Sender' failure for sending emails
When you receive following 'Undelivered Mail Returned to Sender' failure in your inbox when sending an e-mail it can have several causes, including your mail from being marked as SPAM by the receiving mail server. Pl...
iCloud Mail 2-Step Auth and App Passwords for IMAP
With an app-specific password, you can use iCloud Mail through IMAP even with 2-step authentication enabled. Security and Convenience for Your iCloud Mail Account 2-step authentication is the way to go to lock your iCloud...
I get a 'Failed unknown error' when configuring an iCloud, me.com account. How to resolve?
That's a message we receive from Apple when we try to connect with your Apple account. There are two reasons that could cause this message: You've entered an incorrect account name and/or password in SpinOffice. In...
How can I check the SPF records of my own domain?
Go to https://mxtoolbox.com/spf.aspx, enter your domain name (without www) and click on the orange "SPF Record Lookup" button. The following page is shown. (As example we use the records of our domain) The ...