Email Integration

Watch this space for mail related articles.

Why use SpinOffice for sending emails?
Access all your CRM associated email exchanges in one place, right inside your Inbox. All messages are, on entry, automatically linked to the proper contact. If the recipient is unknown you can add the contact to your databa...
Does my email sync with my mobile devices?
Yes, with IMAP it does! IMAP (Internet Message Access Protocol) is the best way to make sure you can see all your mail at any time on all of your devices. SpinOffice will sync the incoming mail, sent items and the t...
How to enable notifications for new emails?
The ability to get notifications with every new email message without opening the inbox is a very handy feature that is greatly appreciated by many of our customers. You can choose between a popup window that is displayed acro...
How to create my own email template?
Go to menu item Administration -> Email templates and: Click on second menu icon 'Open', select the 'Default email template' in drop-down menu. Following template will appear: Company logo ...
What is the difference between POP3 and IMAP4?
POP3 and IMAP4 are two different protocols (methods) used to access email. Of the two, IMAP4 is the better option – and the recommended option – when you need to check your emails from multiple devices, such as a work ...
I can't connect my Gmail account. What can I do?
SpinOffice meets the security standards of Google, but it might block an application to connect. Here's a checklist what to do: First thing to check is if the password entered in SpinOffice is the same as you use in Goo...
'Undelivered Mail Returned to Sender' failure for sending emails
When you receive following 'Undelivered Mail Returned to Sender' failure in your inbox when sending an e-mail it can have several causes, including your mail from being marked as SPAM by the receiving mail server. Pl...
iCloud Mail 2-Step Auth and App Passwords for IMAP
With an app-specific password, you can use iCloud Mail through IMAP even with 2-step authentication enabled. Security and Convenience for Your iCloud Mail Account 2-step authentication is the way to go to lock your iCloud...
I get a 'Failed unknown error' when configuring an iCloud, me.com account. How to resolve?
That's a message we receive from Apple when we try to connect with your Apple account. There are two reasons that could cause this message: You've entered an incorrect account name and/or password in SpinOffice. In...
How can I check the SPF records of my own domain?
Go to https://mxtoolbox.com/spf.aspx, enter your domain name (without www) and click on the orange "SPF Record Lookup" button. The following page is shown. (As example we use the records of our domain) The ...