For how long my database will be stored?

Modified on Fri, 16 Dec 2022 at 11:26 AM

Limited version

After registration, we keep your free Limited database active for a minimum of 120 days. After a period of 120 days of not logging in, we delete the database and all data you have stored in it. Your email address can still be used for email purposes unless you have unsubscribed from our newsletter.

Do you want to prevent the database from being deleted? Very simple, log in and the database will remain active for another 120 days. Do you want to delete the database before the 120 days has expired? Read this support article on how to do it yourself.

Pro and Enterprise version

Paid accounts will not be deleted as long as at least one Pro or Enterprise license is active. When all licenses have expired, the 120-day no-login period, as stated above, applies.

All Limited, Pro, and Enterprise databases that have been deleted will be retained on one of our servers within Amazon Web Services for 30 days. After 30 days we will permanently delete your database and all data you have stored in it.

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