Viewing a colleague's inbox

Are you standing in for a colleague, or do you handle email together? Then you can open a colleague's Inbox in SpinOffice, if you have the right to do so.

Opening another Inbox

1. Go to your Inbox.
2. Click your own name at the top right.
3. Choose the colleague whose Inbox you want to see.

You now see your colleague's emails and can handle them as you do in your own Inbox. Click the name again to go back to your own Inbox.

You don't see emails your colleague has marked as Private.

Sharing your Inbox

Don't see your colleague's name in the list? Then they aren't sharing their Inbox with you yet. There are two ways to do this:

• Your colleague shares it themselves. Each user decides who they share their Inbox with. Go to ☰ > Administration > User settings > CRM part and choose the colleagues under Share my inbox with.
• A SuperAdmin arranges it for everyone. In the same place, a SuperAdmin sets this up for all users. What the SuperAdmin sets takes precedence over the user's own choice.

Read more: Managing users and rights

Sharing just one email?

Want a colleague to handle one email? Then use Link to Colleague in the email's menu. Read more: Smart features in the email menu