Spam in SpinOffice

SpinOffice doesn't filter spam itself. That's done by your mail provider, such as Microsoft, Google or your own mail server.

What does that mean for your Inbox?

  • Your spam folder isn't retrieved. Emails your provider puts in the spam or junk email folder don't come into SpinOffice. SpinOffice only retrieves your Inbox, Sent Items and Trash.
  • Spam in SpinOffice anyway? Right-click the email and choose Move to SPAM. The email goes to the spam folder of your mail account, and your provider learns from it.
  • Lots of spam? Make your provider's spam filter stricter. That also carries through to SpinOffice.

Are your emails ending up in other people's spam instead? Then read: Email not delivered or returned ('Undeliverable')

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article