Installation & Registration

Watch this space for articles regarding the Installation & Registration of SpinOffice CRM.

How do I install SpinOffice CRM on my desktop?
Our CRM solution can be used on any Mac (MacBook Pro, Air, iMac of OS X 10.7 and later) and Windows PC. For Mac users: Download SpinOffice CRM. Save the download when prompted to do so. Double click the downloaded file to begin. Drag the SpinOffice icon into the Applications folder. Once completed, double click SpinOffice within your Applications folder. Register by filling in your personal details. For PC users: Download SpinOffice CRM. Save the download when prompted to...
How long does it take before I can start?
You can immediately start exploring after registration. You don’t have to wait for any confirmation or verification, we will lead you to your SpinOffice database right away. The second time you login, your email address is already been given as user name. So, you only need to enter the password that you have created during initial registration.
Is it difficult to setup before I am able to use it?
CRM should not be difficult to set up, however, sometimes it is. This is because some traditional CRM implementation requires hardware and software installation, followed by a long period of customization for the requirements of a particular customer. Or some CRM software solutions require customization which can only be done by a developer. SpinOffice CRM is a hosted CRM. This means that it only requires an Internet connected PC / Mac with a web browser. Hosted CRM solutions are ...
SpinOffice won't start. What should I do?
There could be a few reasons why SpinOffice won't open. Please check following options: No internet connection. SpinOffice needs an internet connection all the time. Firewall block. It could be that your Firewall blocks our application: Go to Settings on your Windows and select Windows Firewall. Click the “Allow an app or feature through Windows Firewall” link. It may be called “Allow a program through Windows Firewall”. This will open a list of programs with check boxes n...
Does SpinOffice require dedicated IT support staff?
Traditional CRM does, a hosted CRM such as SpinOffice does not. Traditional CRM requires inhouse IT resources to install and maintain the software and hardware. A hosted CRM providers manage all software upgrades, data security, data privacy, hardware maintenance and virus protection.
What happens with my personal contact details?
At registration, you provide your first name, last name, company name and email address. We will never supply this information to third parties. We only may contact you by email or phone in response to your registration. In our mailings, there is always the possibility to unsubscribe.
Which Mac OS X versions does SpinOffice support?
SpinOffice CRM for Mac is available for any Mac with OS X 10.7 Lion and later. On all Mac types, the interfase is displayed correctly. More information about Mac compatiblity here.
Switch from App Store version to downloadable file on website
On your Mac, there are two sources where SpinOffice can be downloaded: from the App Store or directly from our website. What are the differences? Apps distributed through the Mac App Store are 'sandboxed', which means that they cannot access more than a limited part of the operating system. This ensures that your files and your data are protected, within certain limits, but there is a downside to sandboxing. Most important one of them is that the saving / closing, synchronizati...