SpinOffice won't start

SpinOffice won't start, or the screen stays blank? Try these steps, in this order.

1. Check your internet connection. SpinOffice needs internet. Open a website in your browser to see if it works.
2. Firewall settings: your firewall may be blocking the application. You can check this as follows:
   • Go to Settings on your Windows computer.
   • Select Windows Firewall.
   • Click the link "Allow an app or feature through Windows Firewall" (or "Allow a program").
   • Allow SpinOffice.
3. Quit SpinOffice completely and start it again. On a Mac: Command-Q. On Windows: close the window and check that SpinOffice is no longer in the taskbar.
4. Restart your computer.
5. Does it work in the browser? Log in via cloud.spinoffice-crm.com. If that works, the problem is with the desktop version. If it doesn't, check your email address and password.
6. Install the latest version. Remove SpinOffice and install it again from spinoffice-crm.com/download. Your data is stored online, so you won't lose anything.

Still not working?

Contact us at support@spinoffice-crm.com or call +31 70 311 5403 (working days 8:30–17:00 CET). Let us know your operating system (Mac or Windows, with version) and what you see. A screenshot helps.