Linking emails to contacts

SpinOffice automatically links emails to the right contact. Sometimes you want to do it yourself, for example for an unknown sender or when an email belongs to several contacts.

Automatic linking

Does an email come in from an email address that belongs to a contact? Then SpinOffice automatically links the email to that contact, and it appears in the contact's archive. The same goes for emails you send.

When you connect your mailbox for the first time, all your existing emails are retrieved and linked to the contacts SpinOffice knows.

Finishing or deleting

• Finish: the email disappears from your Inbox, but stays in the contact's archive.
• Delete: the email goes to the trash. In the contact's archive, you no longer see it among the regular emails.

Not sure? Choose Finish.

Finding a deleted email

Deleted by mistake? You can find the email in two places:

• In the Trash folder of your mailbox in SpinOffice.
• In the contact's archive: in the filter options on the right, choose Deleted items.

From there, you restore the email.

An email from an unknown sender

If SpinOffice doesn't know the email address, you see a question mark next to the email. You have two options.

Creating a new contact

1. Click ☰ next to the email and choose Add contact.
2. Fill in the contact's details.
3. Leave Link existing emails to this contact ticked. Earlier emails from this address then also appear in the archive.
4. Click Save.

Linking to an existing contact

Does the email address belong to someone who is already in SpinOffice, for example a second address?

1. Click ☰ next to the email and choose Links > Link to Contact.
2. Look up the contact and double-click it. The contact now appears under Linked contacts.
3. Tick Also link selected contact(s) to the email address if all emails from this address should go to this contact from now on.
4. Click Save.

Please note: with that box ticked, all emails from and to this address are linked to the contact. Want to undo that? Remove the email address from the contact.

Linking one email to several contacts

Is an email also about another contact? Then link only that email, not the email address.

1. Click ☰ next to the email and choose Links > Link to Contact.
2. Look up the contact or contacts and double-click them.
3. Click Save.

The email now also appears in those contacts' archives.

Linking an email to a folder works the same way, with Link to Folder. Read more: Creating and managing folders