Overview of the AI features

SpinOffice uses AI to help you read, answer and translate emails faster, and to record Teams calls. You always decide what gets sent: the AI never sends anything by itself.

Prefer to watch? The video shows what AI in SpinOffice does for you (in Dutch).

What can it do?

Read how each part works:

• Using AI in your email
• Transcribing and summarizing Teams calls
• Connecting SpinOffice to Claude

Turning AI on or off

An administrator turns AI on or off for the whole organization:

1. Go to ☰ > Administration > AI Settings.
2. On the General tab, tick AI features activated.
3. Click Save.

On the same tab, under AI summary, you set:

• Maximum words (3-30) for a summary.
• Use summary translation: the summary is translated.
• Auto-summary on incoming emails and Auto-summary on outgoing emails. If these are off, the AI only summarizes when you ask it to.
• Flag urgent or negative emails: incoming emails that are urgent or negative in tone stand out in your Inbox.

The other tabs:

• Transcripts: for Teams calls. Read Transcribing and summarizing Teams calls.
• Providers: use your own AI provider. See below.
• Connector: for the connection with Claude. Read Connecting SpinOffice to Claude.

Using your own AI provider

By default, SpinOffice uses its own AI connection. If you have your own account with an AI provider, you can use that instead:

1. Go to ☰ > Administration > AI Settings > Providers.
2. Tick Use custom provider.
3. Under Provider, choose OpenAI or Anthropic, and choose a Model.
4. Paste the API key of your own account under API key.
5. Click Test connection and then Save.

You then pay that provider for the usage, and your data goes to that provider under your own terms.

Don't see any AI features?

• Check your edition. AI in your email works from Pro.
• Ask your administrator whether AI features activated is turned on.

What happens to your data?

• By default, the AI features work via OpenAI, over an encrypted connection. If you use your own provider, your data goes to that provider.
• Your data is not used to train AI models.
• The AI never sends anything by itself. You read and you send.
• Your administrator decides whether AI is on and whether emails are summarized automatically.

Tip: don't put highly sensitive data in an instruction to the AI. Read more in our policy on the use of AI (in Dutch).