Deleting contacts

You can delete one contact or a whole group at once. Please note: you can't undo this yourself.

What is deleted?

• Deleted: the contact itself, with its appointments, tasks, notes, folders and documents.
• Kept: the emails. They're still in SpinOffice, but no longer linked to a contact. If you add the contact again later with the same email address, the emails are automatically linked again.

Deleting one contact

1. Find the contact in the Contact List.
2. Right-click the contact, or click ☰ on the right of the row, and choose Delete.
3. Click Ok.

Deleting a group of contacts

For this you need the Bulk delete contacts right. Don't have it? Ask your administrator. Read more: Managing users and rights

1. Filter the contacts you want to delete, for example by contact type or tag. Read how: Filtering contacts
2. Check the list carefully: everything you see will be deleted. The number of contacts is shown at the bottom left.
3. Click the bulk action button at the top and choose to delete the contacts.
4. Confirm.

Rather not delete?

Don't want to see a contact in your list anymore, but want to keep the history? Give the contact a different contact type, for example 'Former customer' or 'Inactive'. You can then filter it out, and all emails and appointments are kept. Read more: Contact types

Deleted by mistake?

Contact us as soon as possible at support@spinoffice-crm.com or +31 70 311 5403. We can restore the contacts from a backup, up to 120 days back. The sooner you get in touch, the easier it is to restore them. Please note that there may be costs involved.