Can I view logs of changes made to contact details?

Modified on Mon, 15 Aug 2022 at 12:04 PM

Yes, that's possible. This is useful to see who has changed contact details and to be able to restore old data.

In the Contact list screen, search for the contact for which you want to view all changes and click on the 'humburger' icon on the right and choose menu option View changes.

The following screen is displayed:

You can see what has changed in the past for the relevant contact, when and who made the changes. Within this screen you have the option to filter on a specific period and on a colleague / user.

To revert a specific change, tick it on the left and click Restore changes to apply the change. The screen will close and the adjustment will be made.

If it is not possible to retrieve the desired information, please contact us. We may be able to help you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article