Is an email address linked to the wrong contact? Then emails from that address end up in the wrong archive. Here's how to fix it.
Step 1: unlink the email address
- Select the contact the email address is wrongly linked to.
- In the contact widget, under Contact details, right-click the email address.
- Choose Delete.
- Tick the option to also unlink all messages from this contact, and confirm.
The emails from that address disappear from this contact's archive.
Step 2: add it to the right contact
Add the email address to the right contact and leave Link all emails to this contact ticked. All emails from that address then automatically go to the right archive. Read how: Editing a contact's details
Is it just one email? Then link it from your Inbox with Links > Link to Contact. Read more: Smart features in the email menu
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