« Back to the SpinOffice website

Technical support?

+31 70 311 5403 or +1 (360) 209-5609

Email Integration

Watch this space for mail related articles.

How to configure my mail the first time I use SpinOffice?
SpinOffice will help you via a wizard in the inbox where you can enter the proper account credentials and incoming mail server settings (IMAP) from the mail account(s). Until your email has been configured correctly, SpinOffice will show you the following popup every time you open your inbox: ...
Why use SpinOffice for sending emails?
Access all your CRM associated email exchanges in one place, right inside your Inbox. All messages are, on entry, automatically linked to the proper contact. If the recipient is unknown you can add the contact to your database as new or link it to an existing contact and SpinOffice will pick u...
Does my email sync with my mobile devices?
Yes, with IMAP it does! IMAP (Internet Message Access Protocol) is the best way to make sure you can see all your mail at any time on all of your devices. SpinOffice will sync the incoming mail, sent items and the trash folder of your mail account.
How to enable notifications for new emails?
The ability to get notifications with every new email message without opening the inbox is a very handy feature that is greatly appreciated by many of our customers. You can choose between a popup window that is displayed across your entire screen or a slider that is shown a few seconds at the t...
How to create my own email template?
Go to menu item Administration -> Email templates and: Click on second menu icon 'Open', select the 'Default email template' in drop-down menu. Following template will appear: Company logo and the merge fields that are mentioned will automatically be filled with ...
What is the difference between POP3 and IMAP4?
POP3 and IMAP4 are two different protocols (methods) used to access email. Of the two, IMAP4 is the better option – and the recommended option – when you need to check your emails from multiple devices, such as a work laptop, a home computer, or a tablet, smartphone, or other mobile devi...
'Undelivered Mail Returned to Sender' failure for sending emails
When you receive following 'Undelivered Mail Returned to Sender' failure in your inbox when sending an e-mail it can have several causes, including your mail from being marked as SPAM by the receiving mail server. Please sent the entire message to us so we can take a close look at it and...
iCloud Mail 2-Step Auth and App Passwords for IMAP
With an app-specific password, you can use iCloud Mail through IMAP even with 2-step authentication enabled. Security and Convenience for Your iCloud Mail Account 2-step authentication is the way to go to lock your iCloud Mail account for good—and that does include the good email programs o...
Domain Authentication
Authenticate your domain with SpinOffice CRM by modifying your domain's SFP records. These changes allow your outgoing emails to appear to come from your domain, instead of from our servers. Your domain provider knows exactly how and where to adjust it. SPF: Create a TXT record for your ...