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Account Settings

Watch this space for articles regarding Account Settings.

How do I change the date format?
Based on your geographical location, the date format in SpinOffice is set on dd/mm/yyyy or mm/dd/yyyy. Users outside Europe will have mm/dd/yyyy format as default. Change the prefered date format via menu option Administration -> CRM preferences -> Date format.
How do I add ‘US states’ field to a contact card?
Go to menu option Administration -> CRM preferences and check Add ‘U.S. state’ field. This will apply for all contact cards in the database.
How do I add a separate street number field to a card?
Go to Administration -> CRM preferences and check Add ‘Street number’ field. Street number will than be a separate field on all contact cards in the database. When this field is disabled, please add the contact’s street numbers into the street address field.
Can I get my own company logo visible in the top left corner?
Yes you can, but this is a Pro feature! When you are a Pro user you will be able to have your own company logo instead of the SpinOffice logo. Go to Administration -> CRM preferences -> Company and click on ‘Browse’ to add your logo from any local disk. Click on the save button to confir...
Where can I change the prefered language?
The default language is based on the language of your local machine, of course only when we have this language available. If not, it will be in English. For now, SpinOffice is available in English, French, Italian, Dutch, Danish, Russian, Romanian, German and Turkish. After you logged in...
How do I change my password?
Go to Administration -> Change password to renew your password. Next time you log in this applies. Since there is an option to auto-login without password, you are able to disable this once you are logged in via menu option Extra -> Log out on this device. Next time you log in t...
I forgot my password, what to do now?
On the log in page you will find a 'Forgot password' option. Click on that and have your password sent to you by email. For security reasons, please adjust your personal password directly after log in. If your email only arrives in SpinOffice and therefore you are not able to read th...
What are credits?
Within all plans, credits are used for sending SMS messages and for exporting contacts to MailChimp. These credits can be purchased in your account once you have insufficient credits. Purchase your credits via menu option Administration -> Credits. We will send you an invoice (Windows) ...
How do I personalize my email signature?
Go to menu option Administration -> Personal settings -> My profile and fill in your personal information. This information is used for the email signature and for sending SMS text messages. There is a default email template in SpinOffice which is build up with information from you...