There could be a few reasons why SpinOffice won't open. Please check following options:

  • Incorrect login details. Make sure you have the proper credentials. There is a 'Forgot password' option if needed.
  • No internet connection. SpinOffice needs an internet connection all the time.
  • Firewall block. It could be that your Firewall blocks our application:
    • Go to Settings on your Windows and select Windows Firewall.
    • Click the “Allow an app or feature through Windows Firewall” link. It may be called “Allow a program through Windows Firewall”. This will open a list of programs with check boxes next to them. 
    • Click the “Change settings” button. In order to be allowed to adjust the settings, you may need to click the “Change settings” button. If a password is required, enter it now.
    • Uncheck the box of the program you want to block. When the box is unchecked, the firewall will block it from connecting to the internet.
    • Save your settings. Once you’ve finished making changes, click the OK button to save your Firewall settings.
    • Please contact us so we can help you get it fixed.
  • Not a compatible Mac OS X version. SpinOffice works on Mac OS X 10.7 and later. Look at our changelog to see which version could work for you. Inform us and we will provide you the version.